Specified
Interfaces, permission model, evidence requirements, failure modes and the conformance checks a release must pass.
Agents, MCP & capabilities · Concept
Capabilities with boundaries attached.
Each capability in AgentSalesforce is specified as a contract: scope, permission, evidence and failure behaviour.
01
The five contracts
Numbered for reference; the order is not a priority.
- 01. AI sales team orchestration
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Implemented through one permission model that applies to the human interface and the machine interface alike.
The same capability is reachable from the application, the API and the agent surface without a second implementation.
Surfaces REST · MCP · CLI
- 02. Prospect and account research
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Defined as a scoped contract: the product states what it may touch, what it may change and what it must record.
Operators can inspect the capability before it runs and review its record afterwards.
Surfaces REST · MCP · CLI
- 03. Lead qualification and enrichment
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Defined as a scoped contract: the product states what it may touch, what it may change and what it must record.
Operators can inspect the capability before it runs and review its record afterwards.
Surfaces REST · MCP · CLI
- 04. Approval-gated outreach and CRM workflows
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Implemented through one permission model that applies to the human interface and the machine interface alike.
Operators can inspect the capability before it runs and review its record afterwards.
Surfaces REST · MCP · CLI
- 05. Performance and attribution analytics
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Defined as a scoped contract: the product states what it may touch, what it may change and what it must record.
The same capability is reachable from the application, the API and the agent surface without a second implementation.
Surfaces REST · MCP · CLI
02
What is specified, and what is not
A capability in a specification is not a shipped feature.
Not claimed
Running deployments, measured performance, third-party certifications or integration approvals.